Ongoing support instead of a call only when something's already broken — helpdesk, monitoring, and modern workplace management, scoped to your business.
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Managed IT is broader than a one-off fix. Depending on what your business needs, an engagement can include:
Not every business wants to hand over IT entirely, and not every business has to. We work both ways:
This is the comparison most businesses are actually making, so here it is directly rather than dodged:
For many small businesses, the honest answer is a blend — a lean in-house presence for daily needs, with managed services covering monitoring, security, and specialist depth. That's exactly what the co-managed model above is for. For the full breakdown, see our in-house vs. managed IT comparison.
We don't publish a flat rate, because a fair quote depends on your environment — not a generic package.
Pricing is scoped after a free consult, based on the number of users, the size of your environment, and the level of coverage you want. If you want the honest economics of why an India-based team can offer this at a lower cost than a comparable US-based provider without lowering the bar, we've written about that directly on our Why India page.
Managed IT and cloud infrastructure overlap constantly — monitoring, security, and support don't stop at the edge of your on-prem systems. If your environment runs on Azure or AWS, see our dedicated Cloud on Azure & AWS page for migration and architecture specifics.
A managed service provider (MSP) takes ongoing responsibility for some or all of your IT — monitoring systems, handling support requests, and maintaining infrastructure — instead of you calling someone only when something breaks.
Yes. IT consulting is typically project-based — an audit, a migration, a specific fix. Managed IT is an ongoing relationship where we're actively monitoring and supporting your systems continuously. See our full MSP vs IT consultant comparison.
Yes — this is co-managed IT. We can take on specific responsibilities like after-hours monitoring or specialist work your team doesn't have bandwidth for, while your team keeps day-to-day ownership.
Pricing is scoped to what you actually need after a free consult — we don't publish a flat rate because a fair quote depends on your specific setup.
Coverage depends on the plan you choose — we'll walk through what after-hours support looks like during your consult.